Privacy policy

Privacy Policy

At Sondur, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect information you provide directly, including name, email address, shipping address, phone number, and payment details. We also collect information automatically when you visit our website, including IP address, browser type, pages viewed, and referring URL.

How We Use Your Information

Your information is used to process orders, send order confirmations and shipping updates, respond to customer inquiries, improve our website and services, and comply with legal obligations. We may also use your email to send promotional communications, which you can opt out of at any time.

Cookies

Our website uses cookies to enhance user experience, remember preferences, and analyze website traffic. You can manage cookie preferences through your browser settings. Disabling cookies may limit website functionality.

Third-Party Sharing

We may share your information with trusted third parties solely for order fulfillment, payment processing, and shipping. These partners are contractually obligated to protect your data and use it only for the purposes specified by Sondur. We do not sell your personal information to third parties.

Data Security

We employ industry-standard encryption and security measures to protect your personal information from unauthorized access, alteration, and disclosure.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at contactsondur@gmail.com. We will respond to your request within 24-48 hours.

Policy Updates

We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the updated policy.